Welcome
I am a user experience and product designer that brings a unique blend of analytical problem solving and extraordinary design skills to the table, and thrive in a team oriented atmosphere where ideation and storytelling are cornerstones to success.
I developed conceptual design skills at the Art Institute of Chicago and actionable, pragmatic user-oriented product improvement at DePaul acquiring an M.S. in Human-Computer Interaction.
You can find samples of my work, below.
Project work
Increasing application downloads by 10% by the end of Q4 2024 was the task. My team was responsible for mapping out the testing strategy, prototyping framework, and future fulfillment plan. The hand-off to development for the first iteration was five weeks out.
Main Goal
App DL +10% 1yr
Achievement
App DL +12% 3w
Client
Best Buy
Year
Q1/2024
Humana/Centerwell was looking to update an archaic system that was cumbersome to operate and timely for uncomfortable patients. Through extensive clinician research, a direction was formed.
Main Goal
Improve efficiency & update design
Achievement
8 week delivery of scalable prototype
Client
Humana/Centerwell
Year
Q4/2023
A thorough analysis of the first-time user experience was conducted, with a focus on refining the initial outreach to better guide users in engaging with the app’s features and maximizing their benefits.
Main Goal
Notification acceptance +10% 1yr
Achievement
Undetermined
Client
Best Buy
Year
Q1/2024
The internal brand asset library, accessed by a diverse range of users, lacked intuitive organization. As the pandemic began, freelancers were brought in to manage the increased workload but struggled to navigate the disorganized library.
Main Goal
Improve efficiency & reduce cognitive load
Achievement
Significant improvements noted immediately
Year
Q2-3/2020
An augmented reality app that guides users through entertainment venues while highlighting available amenities.
Main Goal
Building Live Event confidence
Achievement
Undetermined
Year
Q1/2020
Driven by the need for an at-a-glance visualization of our Brand Asset Library redesign and its Key Performance Indicators, I conceptualized an application that seamlessly maps our UX methodologies and iterations against the KPIs we track, both in real time and for future analysis.
Main Goal
Prove hypothesis
Achievement
Undetermined
Year
Q3/2019